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Administrative Assistant

Pensacola, FL Office Location

We are a rapidly growing 19 year old Pensacola firm specializing in expert witness search services for major law firms and Fortune 500 companies. We are energetic, professional, optimistic team players working in a collaborative environment to provide the best for our clients.

We have an immediate opening for a reliable, seasoned, high energy Administrative Assistant to support the marketing and fulfillment departments. This is a critical support role. Emphasis will be on database management, providing metrics and analysis reports to management, and other support duties as required. Microsoft Office, internet, and database experience is essential. The position encompasses a wide range of activities. This individual must be able to work independently while utilizing individual initiative and possess a team player attitude while remaining dedicated to excellence. This position requires previous administrative experience in high volume marketing and sales environments and requires a self-starter who can think on their feet, has good time management and computer skills, an outgoing personality who enjoys being on the phone, and has the desire to grow within the company.

Essential duties and responsibilities include the following.

Responsible for preparation of national direct mail and digital marketing campaigns that use a web-based distribution software.

Includes segmenting, extracting, and formatting target lists (in Excel), uploading those lists into the online distribution application, and monitoring readership results.

Resolve data integrity and duplication issues; ensure the validity and comprehensiveness of data.
Monitor key metrics to aid in the analysis of trends.
Ability to provide back up for company operator by routing inbound calls using a multi-line switchboard and interacting with customers to provide information in response to inquiries regarding our services.
Write copy/pages for website with emphasis on SEO.
Assisting other departments as needed
Prepare and assemble print marketing materials for sales team

The following skills and experience are preferable:

2+ years in an administrative or marketing environment
Problem solving/reasoning skills
Professional writing/web-writing experience
Strong writing and research skills with proven competency in grammar and spelling, along with excellent written and verbal communication skills
Administering relational and proprietary databases
Proficiency in a Microsoft Office 2007/2010 environment Word / Excel / PowerPoint / Outlook / Visio)
Ability to manage multiple projects and priorities
Typing speed of 60+ words per minute

Education/Experience:
Any combination of education and experience that would provide the required skill and knowledge for successful performance would be qualifying. Typical qualifications and skills would be:

Law or consulting firm administration a plus
Internet research experience preferred
Experience with contact management database programs
Previous writing/web writing experience
Basic knowledge of search engines and SEO

The ideal candidate for this position must be reliable, motivated, creative, analytical, organized, and efficient and possess strong customer service skills. This individual must be able to work independently, requires individual initiative, and be a team player who is dedicated to excellence. We offer a competitive salary, outstanding benefits package (medical, dental, vision, 401k and bonus plan) and the professional advantages of an environment that supports your development and recognizes your achievements. We are an Equal Opportunity Employer.

IMS Expert Services is an Equal Opportunity Employer.
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