Project Services Coordinator

The Project Services Coordinator assists teams of Recruiters and Client Managers in matching top industry experts with attorneys for high-stakes litigation. They will be responsible for coordinating expert and attorney phone, video and in person interviews; conducting data integrity and quality assurance services for client-facing projects and providing support wherever it is needed.

ESSENTIAL DUTIES:

  • Prepares expert presentations for attorney clients
  • Coordinates and schedules teleconferences, video conferences and associated travel arrangements as it relates to in-person interviews with experts, attorneys and companies
  • Performs medical license audits and attorney audits
  • Interacts with experts and attorneys to provide information as requested
  • Performs conflict checks for potential new search opportunities
  • Performs job setup for new expert searches, including writing case introduction, locating relevant patents/documents (West Law), and creating case information
  • Interfaces with multiple internal team members
  • Accountable for performing quality assurance checks for expert rates and contact information
  • Performs other duties assigned

COMPETENCIES:

  • Communication
  • Organization
  • Customer Service Delivery
  • Detail Oriented
  • Teamwork
  • Company/ Industry Technical
  • Critical Thinking
  • Time Management

SKILLS/ EXPERIENCE REQUIRED:

  • A well-organized, detail-oriented and an assertive team player
  • Displays high level of positive energy and drive
  • Practices excellent time management, coordination, communication (verbal and written) and proofreading skills
  • Demonstrates confidence and communicates effectively with consultants, experts and executives both internally and externally
  • Handles multiple projects simultaneously, with little direction, and with high sense of urgency
  • Initiates and challenges, when appropriate, in order to move projects forward
  • Works well when faced with critical deadlines, works efficiently under pressure, and produces high volume of accurate work
  • The ideal candidate displays a positive, outgoing approach to service for internal and external customers
  • Utilizes phone etiquette and possess excellent conversation skills

EDUCATION & TECHNICAL REQUIREMENTS:

  • Knowledge of Microsoft tools preferred
  • BS/BA degree preferred