Information Technology Expert in Software Implementation

Case Description:

An information technology expert with experience in software implementation and customization was needed for a contract dispute. A large general insurance agency hired the defendant, a leader for information technology for insurance policy, claims, and billing software, to deploy a customized version of its software at the plaintiff's location. Customization of certain software modules and features was part of the delivery agreement. The plaintiff subsequently alleged that the information technology company failed to meet contractual obligations in regard to delivery schedules and operational software modules.

IMS ExpertServices was asked to find an information technology, or IT, expert with experience in implementations and project management of complex software systems. Knowledge of the Visual Basic programming language was also desired.

Experts Presented:

  • Information Technology Expert

    This information technology expert in is an internationally recognized expert in information technology project management and system failure. He published an extensive study of IT system failure litigation patterns. He's also lectured on the topic of information technology system failure litigation before the ABA and at legal conferences. His areas of information technology expertise include software engineering, quality assurance, licensing, pricing, and contract interpretation. This expert has offered consultation, arbitration, and expert witness services for numerous software implementation and IP disputes. His company has developed proprietary tools for the examination of software code in a variety of programming languages, including Visual Basic.IMS Reference #1215473

  • Software Development Expert

    This expert in information technology is a senior programmer with extensive experience in the development and implementation of complex financial information software systems. His software implementation experience includes designing, updating, and implementing mainframe and PC-based software solutions for an array of clients in financial services and other industries. This IT professional developed and implemented business information systems using Visual Basic and other programs for Microsoft SQL and Novell network deployments.IMS Reference #1173364

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