Mortgage Servicing Expert in Industry Standards

Case Description:

An expert in the mortgage servicing industry was sought for a breach of contract case brought against a mortgage lending company. The plaintiff alleged that the mortgage lending company servicing the loan failed to notify him of the cancellation of the insurance coverage and further alleged that mortgage servicing obligated the defendant to adequately monitor the escrow account for timely payments on insurance.

IMS ExpertServices was asked to locate a mortgage servicing expert knowledgeable of the standards in the industry and obligations regarding escrow accounts and hazard insurance.

Experts Presented:

  • Mortgage Industry

    This expert has over 11 years experience in the mortgage servicing industry, with the majority of her experience being in the management of loss mitigation departments at various non-prime mortgage companies in Southern California. In addition to her knowledge of loss mitigation and late stage collection practices, she has managed several other functions within these servicing shops, including payment processing, payoffs and lien releases, as well as loss mitigation support staff functions including valuations, payoff and reinstatement quotes, and processing foreclosure, bankruptcy and REO invoices. She also advises mortgage servicers on process improvement and technology product selection in default servicing, and on strategies for the successful selection and implementation of technical solutions and outsourced services. IMS Reference #5011693

  • Mortgage Lending

    This mortgage servicing expert provides litigation support in the area of residential mortgage lending. She is the nation's top published author for the Mortgage Bankers Association of America. She has demonstrated her mortgage servicing knowledge in articles for national trade journals including: Secondary Marketing Executive, Mortgage Report, and New England's Banker and Tradesman. She served as a mortgage expert and live radio commentator for Bloomberg News. Among the books authored by this expert is a four part course on mortgage processing and underwriting. IMS Reference #1216140

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Industry: All, Mortgage