communication
Case Study
Call Center Operations Expert in e-Commerce Customer Support
A call center operations expert with experience in e-Commerce customer support was needed for a bankruptcy case.
Case Study
Telecommunications Hardware Expert
A telecommunications hardware expert with integrated circuit expertise was needed for a patent infringement action.
Case Study
IVR Expert in Telephone Switching Technologies
An IVR expert, or expert in interactive voice response technology with knowledge of telephone switching was needed for patent infringement litigation.