communication

Case Study

Call Center Operations Expert in e-Commerce Customer Support

A call center operations expert with experience in e-Commerce customer support was needed for a bankruptcy case.

Case Study

Telecommunications Hardware Expert

A telecommunications hardware expert with integrated circuit expertise was needed for a patent infringement action.

Case Study

IVR Expert in Telephone Switching Technologies

An IVR expert, or expert in interactive voice response technology with knowledge of telephone switching was needed for patent infringement litigation.