Telephone

A telephone is a telecommunications device that is used to transmit and receive sound (most commonly speech).

Case Study

Call Center Operations Expert in e-Commerce Customer Support

A call center operations expert with experience in e-Commerce customer support was needed for a bankruptcy case.

Case Study

IVR Expert in Telephone Switching Technologies

An IVR expert, or expert in interactive voice response technology with knowledge of telephone switching was needed for patent infringement litigation.